You have the choice to choose from 3 default retention policies Daily: 7 days, Weekly: 4 weeks and Monthly: 6 months.

Our default backup frequency is set as Monday to Friday . You can configure a backup to run automatically at a specific time, at specific intervals, or on a specific event. Scheduled backups for non-cloud-to-cloud resources run according to the time zone settings of the workload on which the protection agent is installed. For example, if you apply the same protection plan to workloads with different time zone settings, the backups will start according to the local time zone of each workload. Scheduling a backup includes the following actions:

• Selecting a backup scheme
• Configuring the time or selecting the event that triggers the backup
• Configuring optional settings and start conditions.

Click herefor more information on setting a backup schedule and here for more details on backup

A backup scheme is a part of the protection plan schedule that defines which type of backup (full, differential, or incremental) is created and when. You can select one of the predefined backup schemes or create a custom scheme. There are three primary data backup strategies — full backup, differential backup, and incremental backup.

• Full backups comprise entire data backup sets, regardless of already existing backups or data change circumstances..
• Differential backups comprise data files that have changed since the most recently completed full backup.
• Incremental backups comprise data files that have changed since the most recently completed incremental backup.

By Default, the first backup is full, which means that it is the most time-consuming. All subsequent backups are incremental and take significantly less time. The available backup schemes and types depend on the backup location and source. The Always incremental (single-file) scheme is not supported for tape devices. You may refer to this link for more information.

Our backup packages are based on per site, per device and per seat (M365/GWS) backups. You may choose to add on additional storage on top of base packages. Should you have specific requirements, please email us at bizenquiry@singtel.com

Service usage reporting provides actual usage data Dashboards and widgets are available for detailed information about customer service activities (their success/failure status), storage locations (available space), alerts, and other parameters.