Features
- When disaster strikes, every second counts. Downtime and data loss can lead to lost sales, reputational harm, or even regulatory fines. Our Cloud Backup agent monitors and backs up all changes to critical applications and files in real time, allowing you to choose a recovery point just seconds before an incident occurred.
Benefits

Secure by design
- Protected by encryption, to secure your business from cyber threats data in-flight and at rest. Stops ransomware propagation and provides proactive alerts for unusual file activities.

Smart & centralised management
- A single dashboard for all your backup with active monitoring and audit of user activity.

Built for scalability
- Automatic scaling based on your business needs across hypervisors, infrastructure, cloud applications and smart devices for remote employees.
No upfront hardware investment
Automatic software updates
Pay only what you need
Access anytime, anywhere
Dedicated helpdesk support
One IT administrator dashboard
One login to multiple apps
One single bill
Pricing
The offers for 12-month contract.
Cloud Backup
Per Device
Cloud Backup storage for individual devices, available in sizes of 50GB, 100GB, and 500GB per workstation
Cloud Backup
Per Site
Cloud Backup storage options of 1000GB, 500Gb, or 1000GB.
Cloud Backup
Per Seat
Unlimited Cloud Backup storage for Microsoft 365 and Google Workspace per seat
Offer includes:
- Unlimited Storage per seat of M365/GWS
- Encryption of Data
- File and Image Backup
- Simple restoration via portal
for M365 per Seat
(Microsoft Exchange Online, OneDrive for Business, Microsoft Teams and SharePoint Online)
S$5.18/mth
(S$4.80 before GST)
for GWS per Seat
(Gmail, Drive (including Team Drives), Contacts, and Calendar)
Add-ons
Payment methods
Singtel business billing account
You can pay for the app's monthly subscription using your Singtel business billing account.
If you do not have a Singtel business billing account, you can contact us to get an account.
Frequently asked questions
You have the choice to choose from 3 default retention policies Daily: 7 days, Weekly: 4 weeks and Monthly: 6 months.
Our default backup frequency is set as Monday to Friday . You can configure a backup to run automatically at a specific time, at specific intervals, or on a specific event. Scheduled backups for non-cloud-to-cloud resources run according to the time zone settings of the workload on which the protection agent is installed. For example, if you apply the same protection plan to workloads with different time zone settings, the backups will start according to the local time zone of each workload. Scheduling a backup includes the following actions:
- Selecting a backup scheme
- Configuring the time or selecting the event that triggers the backup
- Configuring optional settings and start conditions.
Click herefor more information on setting a backup schedule and here for more details on backup
A backup scheme is a part of the protection plan schedule that defines which type of backup (full, differential, or incremental) is created and when. You can select one of the predefined backup schemes or create a custom scheme. There are three primary data backup strategies — full backup, differential backup, and incremental backup.
- Full backups comprise entire data backup sets, regardless of already existing backups or data change circumstances..
- Differential backups comprise data files that have changed since the most recently completed full backup.
- Incremental backups comprise data files that have changed since the most recently completed incremental backup.
By Default, the first backup is full, which means that it is the most time-consuming. All subsequent backups are incremental and take significantly less time. The available backup schemes and types depend on the backup location and source. The Always incremental (single-file) scheme is not supported for tape devices. You may refer to this link for more information.
Our backup packages are based on per site, per device and per seat (M365/GWS) backups. You may choose to add on additional storage on top of base packages. Should you have specific requirements, please email us at bizenquiry@singtel.com
Service usage reporting provides actual usage data Dashboards and widgets are available for detailed information about customer service activities (their success/failure status), storage locations (available space), alerts, and other parameters.
Still have questions? Ask our helpdesk
Resources

Technical support
Have a question about this app? Our dedicated technical team is here to help.
Contact helpdeskContact us
Enquire online
Call 1606
If you are overseas, call us at +65 6221 1606
Our operating hours are:
Mon – Fri: 8am to 7pm; Sat: 8am to 6pm; (Closed on Sun & Public Holidays)
Step 1: Hold for English or Press 1 for Mandarin;
Step 2: Press 2 for Technical Assistance;
Step 3: Press 5 for Singtel myBusiness & SaaS Apps
Share with a colleague
Interested in recommending this app to your colleague or business partner? Email them the link to this page.
Discover more apps for your business
Return to SaaS Apps catalogue