Techblog

Embracing design thinking - developing user-centric products and services

By myBusiness techblog team

  Businesses can gain a competitive edge by thinking like a designer and understanding consumer trends to develop user-centric products and services. In today's fast-evolving markets, organisations that stay ahead of the...

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CRM for SMEs: Social CRM - Putting your best face forward

By myBusiness techblog team

By the myBusiness techblog team In recent years, the rise of social networks such as Facebook, LinkedIn and Twitter has created more opportunities for businesses to expose their products, services and solutions to more customers...

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CRM for SMEs: How to generate leads online with CRM

By myBusiness techblog team

By the myBusiness techblog team Much like how a taxi company will immediately remember your previous pickup and drop off points, a well thought out Customer relationship management (CRM) solution / strategy can help your business...

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CRM for SMEs: Implementing CRM for your business - the Dos and Don’ts

By myBusiness techblog team

  By the myBusiness techblog team  Let's think about Amazon.com. Shopping there feels the same as a real store staffed by real salespeople. You don’t actually speak to anyone, but there's still this sense of a relationship. Why?...

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