Techblog
Improve e-commerce fulfilment with real-time fleet tracking
With the rise of e-commerce comes the demand for efficient delivery. For businesses running their own delivery service, fleet tracking can save costs and maximise productivity by keeping track of vehicles in real-time.
In this time where customers seek convenience and efficiency, they look for suppliers that can deliver fast and efficient service. In fact, the perceived quality of an e-commerce company’s delivery service becomes a major decision-making factor in a growing marketplace.
Because of this disruption, there are many new players in the field, challenging larger traditional parcel-delivery services with smaller e-commerce operations that harness the latest technologies to penetrate the marketplace with faster on-demand delivery.
For these new e-commerce business models, one of the important aspects to look into is fleet management. This is a system that can keep track of each vehicle and maximise its use to lessen spend on fuel and ensure customer satisfaction through fast and reliable shipping. The latest in fleet management applications can also lower security risks for both the business and the customer by tracking deliveries in real-time.
Driving disruption
Solutions like Fleet Visibility offer web-based monitoring services that use GPS/GPRS technology integrated with the SLA Street Directory Premium Plus map to track the location of a company’s fleet of vehicles in real-time.
The service offers many advantages for e-commerce businesses. It can help save time and fuel by monitoring whether their drivers choose the most efficient routes. Its GPS function can also ensure on-time deliveries by assisting drivers in finding unfamiliar locations. Incoming jobs can be dispatched more efficiently with real-time data to help the fleet manager identify and assign the best vehicle for a certain task.
Safety, Security, and Smart Deployments
Because information is relayed in real-time, it allows for smarter deployment and enhanced security for both the vehicle and the packages to be delivered. Customers can be kept updated and better informed as to when they can expect their deliveries.
The software offers easy access to real-time progress, with a simple web-based interface that makes vehicle information available anytime, anywhere via an internet connection. It follows the fleet’s routes as they navigate the streets of Singapore and Malaysia with an accuracy of up to 20m, and it even posts alerts and updates down to when an engine is running, through an Ignition Control feature.
Security issues are addressed with Geo-fencing and Alerts, which sets virtual boundaries to create designated and non-designated zones, and an alert is posted when a vehicle crosses a virtual boundary. A vehicle’s trip can likewise be monitored with the History Tracking tab, and the safety of both driver and vehicle are assured with a Speed Restriction setting and an anti-hijacking system, where the vehicle can be immediately immobilised with the click of a button.
For an entrepreneur that looks at bottom lines, the software gives the advantage of reducing wastage on fuel and increasing profits by maximising delivery trips and ensuring fast and efficient customer service.
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Customers today are looking for convenience and are after quick delivery once they make an online purchase
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Web based monitoring services are able to track a company’s fleet of vehicles in real time
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Real-time tracking allows for smarter delivery with the customer kept updated
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Business can save money by reducing fuel wastage and maximising deliveries