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APP FEATURE: sendQuick
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This cloud-based SMS service is looking to take the world by storm.
What is sendQuick ASP?
sendQuick ASP is a cloud based service established since 2006 that allows organisations to send, reply and handle multiple short messages (SMS) instantaneously to various target audiences. It can be applied across various industries like advertising, accounting, education, finance, legal, logistics, retail for various purposes including invitations to events, alerts and notifications, urgent dissemination of information, marketing and promotions along with other general broadcasts.
What are the key benefits for small business owners?
Short message service (SMS) can help companies save time and money by improving and automating communications and operational procedures so that precious resources can be freed up for other pertinent matters. This often translates to productivity gains and better customer service.
Please share an example of how a small business customer of yours has benefitted from using sendQuick ASP.
One of our clients, a law firm, used to call their customers to remind them to sign and submit documents among other peripheral matters. They had to make an average of 30 calls a day. On average, each call lasted 3-4 minutes so 30 calls would take up about 90 - 120 minutes of their time.
Upon signing up for sendQuick ASP, the law firm used SMS reminders to remind their clients to settle their important paperwork matters. From 90 -120 minutes, the time taken for them to reach out to 30 of their clients was shortened to a mere 10-15 minutes, including the time taken to type the reminder message.
This increase in productivity opens up a myriad of possible benefits such as cost savings and more efficient use of resources.
What is your advice to small businesses that are interested in getting on the social media marketing bandwagon?
Social media comes in many forms and it is a medium that users are comfortable with using in their daily lives. As such, SMS is an ideal social media tool that has the potential to reach out to a wide group of target audiences ranging from school going youngsters to high flying corporate executives. sendQuick ASP's 2-way messaging option also increases interactivity and immediacy between potential clients and businesses to better fulfil changing consumer needs.
The short messages can be personalised easily and companies can elicit better response rates from more intimate targeted marketing as well as reduce marketing costs by utilising SMS as a communication medium that is low in cost, instant and mobile.
To learn more about sendQuick ASP, please click here.
For more Software-as-a-Service solutions for SMEs, visit Singtel's myBusiness portal.