OneGuest

OneGuest

OneGuest is a complete end-to-end solution that will meet the needs of any Food & Beverage business from a small eatery to a large restaurant. The solution consists of three apps:

  • OneGuest Menu: An end-to-end themed and transactional menu that encompasses the whole ordering process. It enables tables to be assigned, guests to browse and order food and beverages with a full integration to the point-of-sale (POS) system.
  • OneGuest Manage: Simplifies the allocation of tables and empowers service staff to collaboratively attend to guests on mobile devices. Orders are taken from the guests and sent directly to the kitchen. Service managers may view real time reports on popular menu items, monitor sales and customer feedback to pro-actively manage the business.
  • OneGuest Admin: A cloud-based content management system to dynamically maintain the inventory of items appearing in the menu. The built-in analytics provide insight in understanding guest behaviour.

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Benefits:

Improved experience as menu items can be updated in real-time.

Optimised staff scheduling using data analytics to track peak and slow periods.

Reduced waiting time as customers can order immediately. Orders are more accurate with less human errors.

Features:

Self-Ordering Solution

Customers submit their orders through the e-menu. They do not need to wait for the waiter to take the orders.

Integration into Point-of-Sales (POS) system

OneGuest can integrate directly to the POS. This ensures easy reconciliation of orders to bills and reduces human errors.

Real-time Updates

Menu items and price updates can be done in real time. Promotion campaigns can be easily created through OneGuest Admin.

Enables Electronic Marketing Collaterals

Up selling & cross selling features are built into the OneGuest system. Data Analytics can be used to track and understand customer ordering patterns.

OneGuest is proven with audited statistics by SPRING Singapore at Marina Mandarin:
  • 10% increase in revenue
  • 96% reduction in feedback turnaround time
  • 33% reduction in order taking time
  • 15% reduction in headcount
  • 5% increase in customer satisfaction

FREE PERSONALISED
CONSULTATION

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