Yes, you can set the CallerID to your company's name if you like. i.e. ABC Company and messages sent out will be reflected as a message from ABC Company.

Yes, you can. Simply upload a csv file of your database onto the portal.

2-3 messages will be sent out per second.

The 2-way SMS feature allows your customers to contact you via SMS. This is useful when:

• You publish the number in your website or printed ads for customers to SMS you for enquiries;
• You send a promotional message via SMS to your customers and they can reply you instantly.
• Your customers can unsubscribe directly from receiving your SMS in future. This reduces their inconvenience in trying to reach you via other modes to unsubscribe.

This feature allows unlimited incoming SMSes, which means you can publish it anywhere for customers to reach you instantly. It comes with 500 outgoing SMS credits (one-time) for you to reach your customers.

Upon purchase of sendQuick, we will take up to 3 days to provision you a dedicated number, which will be communicated to you on email. You can embed this number in the SMS you send out, or use it as a Caller ID instead if you want your customers to reply to your SMS.

For example, if your assigned number is +65 91234567, and you set your Caller ID as ABC Company, you can add "Reply UNSUB to +65 91234567 to unsubscribe" to the body of your SMS.

Yes, you can use sendQuick to send messages to Australia and Asian countries, excluding Japan and Korea, at the same rates. Messages to other countries will be charged at different rates.

You can send messages to these countries:

Yes, the Spam Control Bill (2007) states that your customers must be able to unsubscribe from SMS marketing. For details, please visit http://www.parliament.gov.sg/sites/default/files/070006.pdf

As such, for Starter pack users, you will not be able to receive opt-out responses. You are required to set up other channels (such as email or website) for customers to unsubscribe from your future SMS marketing activities.

There will be no additional charges. Charges to telco operators are included in the package.

No, sendQuick does not provide databases.

Yes, sendQuick provides the interface to send SMS by using HTTP method (POST or GET) for sending batch and single SMS. There's no additional cost to do so. You can contact us to get the integration guide after the purchase.