Singtel SaaS Apps

eShop Builder

Partner: CommonTown Pte Ltd

Create your online business with eShop Builder, an eCommerce platform, with no technical knowledge needed.

Simple to edit with point-and-type and drag-and-drop features.
Support foreign exchange rates.
Integrated with major payment gateway options and offline payment modes.

Buy now

From S$72.76/mth

Comes with
Dedicated helpdesk support

Features

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Comes with Web Builder

eShop Builder consists of all the features and functionality of Web Builder, a content management system that enables users to build and update their websites easily.

Turn your website into an e-Commerce site

Manage site visitors, contributors, publishers and their privileges.
Update catalogue, manage products, and fine-tune promotions such as discounts.

Set payment modes and billing addresses

Customers can pay with eNETS, Paypal, Smartlink, OnePay or other payment modes.*
Multiple billing addresses, shipping addresses – especially useful for selling gift items.

*Customers will need an existing account with any one of the existing payment gateways (e.g. PayPal, RBS WorldPay or eNETS) to transact online.

Watch your eShop grow

Generate reports and manage all submitted data.

Benefits

Easy to use

Tools are easy to use with no technical knowledge required.

Improve visitor's experience

Improves visitor's experience by creating a consistent look and feel using web layout template.

End-to-end visibility of your e-commerce store

Engage your customers with a wide range of features (such as feedback, calendar, mailing list).
Manage your catalogue and products.
Provides reports.

No upfront hardware investment
Automatic software updates
Pay only what you need
Access anytime, anywhere

Dedicated helpdesk support
One IT administrator dashboard
One login to multiple apps
One single bill

Pricing

The offer for this app includes a 12-month contract.
Select the plan to make a purchase.

Basic Pack

S$72.76/mth

Inclusive of GST

1 user licence

Offer includes:

2GB diskspace
Supports up to 100 product listing with 20 variables per product
Multiple payment gateways
View stock availability
Supports multi currencies

Buy now

Note: Please ensure that you have an existing account in 1 of the three payment gateways (PayPal, RBS WorldPay or eNETS) before buying this application.

Payment methods

Singtel business billing account

You can pay for the app's monthly subscription using your Singtel business billing account.

If you do not have a Singtel business billing account, you can contact us to get an account.

Credit card

If you do not have a Singtel business billing account, you can pay using your Visa or MasterCard credit card.

Learn more about payment methods

Frequently asked questions

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eShop Builder is a feature- rich eCommerce platform built in with content management system (CMS) capabilities that provides online merchants with complete control over the look, content and functionality of their eCommerce store.

What is the minimum system requirement to enjoy eShop Builder?

eShop Builder is compatible with Internet Explorer 8 or higher; Google Chrome; Mozilla Firefox v14 or higher and Safari.

Can I write my own HTML?

Yes, definitely. If you're comfortable with writing HTML, you can click on the "Edit HTML" function in "Edit" mode.

What Payment Gateways are compatible with eShop Builder?

eShop Builder is integrated with three (3) major payment gateway options. The options are eNets for local transactions and PayPal and RBS WorldPay for international transactions. eShop builder also offers offline payments that include cheque/money order and bank transfer.

How many products can I upload?

eShop builder allows you to create 5 main product categories and upload up to 100 product listings.

Does eShop Builder allow me to input product attributes?

Yes. eShop Builder allows you to add product attributes such as colour, sizes, weight, etc. You are limited to 20 product attributes per product.

Does my customer need to register as a member before purchasing?

Yes, your customer needs to register as a member first before making any purchase on your eShop.

How do I sign and take up for this service?

Before signing up for this service, you will need your company domain name. If you do not have a domain name, click http://boronia.singnet.com.sg/domain to purchase.
To sign up for eShop Builder, customers can simply:

Purchase online - click on the 'Buy Now' button
Walk in to our Business @ Singtel shop Comcentre
Contact your Account Manager or Dial 1800-BUY-SAAS (1800-289-7227)

How frequent does the eShop Builder performs data file backups?

The system does data backup regularly and the backup will not affect system performance:
(a) Daily backup – Data shall be backed up daily and stored on a backup server. Customers will be able to restore their data daily. In the event of 'accidental termination', customers would be able to retrieve their data as of the last backup, i.e. the backup on the day before.
(b) Monthly backup – At the end of each month, the data on the backup server shall be archived to external storage and stored away off-site for a period of 1 year.

Can I sign up for eShop Builder when I have Web Builder?

Yes. You can upgrade your Web Builder to become eShop Builder. Please contact us for further assistance.

What type of reports does eShop Builder provide?

eShop Builder provides transaction reports with a define time period for you. Status reports that can be generated include:

What if the transacted amount does not tally with the payment gateway of choice?

For any transaction related issue, please check with your selected payment gateway provider. Singtel will not be able to advise on any issue relating to your transactions.

Does eShop Builder come with Control Panel?

Yes. eShop Builder comes with a control panel or dashboard where the user can control the settings such as the web counter, Search box and more.

Are Linux hosting, FTP, PHP and Mysql supported by eShop Builder?

No. The customer would not be able to access the OS/ database directly. The system/ server is hosted on Linux OS and is making use of the MYSQL database to store all the information entered in the CMS.

What happens if customer terminates the eShop Builder service before the contractual period ends?

To terminate the service, customer will need to inform us at least 30 days in advance. An early termination fee will be imposed and is calculated based on the number of remaining months of the contract period multiplied by the subscription rate that customer is paying for eShop Builder. Customer would need to retrieve and backup all the current data from eShop Builder before requesting for termination. The data will be removed on the termination date.