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  4. » eShop Builder

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eShop Builder

Partner: CommonTown Pte Ltd

 

Create your online business with eShop Builder, an eCommerce platform, with no technical knowledge needed.

  • Simple to edit with point-and-type and drag-and-drop features.
  • Support foreign exchange rates.
  • Integrated with major payment gateway options and offline payment modes.
  • Buy now

From S$72.76/mth

Comes with
Dedicated helpdesk support

Jump to a section
  • Features
  • Benefits
  • Pricing
  • FAQ
  • Resources

Features

Expand all

Comes with Web Builder

  • eShop Builder consists of all the features and functionality of Web Builder, a content management system that enables users to build and update their websites easily.

Turn your website into an e-Commerce site

  • Manage site visitors, contributors, publishers and their privileges.
  • Update catalogue, manage products, and fine-tune promotions such as discounts.

Set payment modes and billing addresses

  • Customers can pay with eNETS, Paypal, Smartlink, OnePay or other payment modes.*
  • Multiple billing addresses, shipping addresses – especially useful for selling gift items.

*Customers will need an existing account with any one of the existing payment gateways (e.g. PayPal, RBS WorldPay or eNETS) to transact online.

Watch your eShop grow

  • Generate reports and manage all submitted data.

Benefits

Easy to use
  • Tools are easy to use with no technical knowledge required.
Improve visitor's experience
  • Improves visitor's experience by creating a consistent look and feel using web layout template.
End-to-end visibility of your e-commerce store
  • Engage your customers with a wide range of features (such as feedback, calendar, mailing list).
  • Manage your catalogue and products.
  • Provides reports.
More benefits of using Singtel SaaS apps
  • No upfront hardware investment

  • Automatic software updates

  • Pay only what you need

  • Access anytime, anywhere

  • Dedicated helpdesk support

  • One IT administrator dashboard

  • One login to multiple apps

  • One single bill

Pricing

The offer for this app includes a 12-month contract.
Select the plan to make a purchase.

Basic Pack

S$72.76/mth

Inclusive of GST

1 user licence

Offer includes:
  • 2GB diskspace
  • Supports up to 100 product listing with 20 variables per product
  • Multiple payment gateways
  • View stock availability
  • Supports multi currencies
Buy now

Note: Please ensure that you have an existing account in 1 of the three payment gateways (PayPal, RBS WorldPay or eNETS) before buying this application.

Payment methods

Singtel business billing account

You can pay for the app's monthly subscription using your Singtel business billing account.

If you do not have a Singtel business billing account, you can contact us to get an account.

Credit card

If you do not have a Singtel business billing account, you can pay using your Visa or MasterCard credit card.

Learn more about payment methods

Frequently asked questions

Expand all

Top questions about eShop Builder

What is eShop Builder?

eShop Builder is a feature- rich eCommerce platform built in with content management system (CMS) capabilities that provides online merchants with complete control over the look, content and functionality of their eCommerce store.

What is the minimum system requirement to enjoy eShop Builder?

eShop Builder is compatible with Internet Explorer 8 or higher; Google Chrome; Mozilla Firefox v14 or higher and Safari.

Can I write my own HTML?

Yes, definitely. If you're comfortable with writing HTML, you can click on the "Edit HTML" function in "Edit" mode.

What Payment Gateways are compatible with eShop Builder?

eShop Builder is integrated with three (3) major payment gateway options. The options are eNets for local transactions and PayPal and RBS WorldPay for international transactions. eShop builder also offers offline payments that include cheque/money order and bank transfer.

How many products can I upload?

eShop builder allows you to create 5 main product categories and upload up to 100 product listings.

Does eShop Builder allow me to input product attributes?

Yes. eShop Builder allows you to add product attributes such as colour, sizes, weight, etc. You are limited to 20 product attributes per product.

Does my customer need to register as a member before purchasing?

Yes, your customer needs to register as a member first before making any purchase on your eShop.

How do I sign and take up for this service?

Before signing up for this service, you will need your company domain name. If you do not have a domain name, click http://boronia.singnet.com.sg/domain to purchase.
To sign up for eShop Builder, customers can simply:

  • Purchase online - click on the 'Buy Now' button
  • Walk in to our Business @ Singtel shop Comcentre
  • Contact your Account Manager or Dial 1800-BUY-SAAS (1800-289-7227)

How frequent does the eShop Builder performs data file backups?

The system does data backup regularly and the backup will not affect system performance:
(a) Daily backup – Data shall be backed up daily and stored on a backup server. Customers will be able to restore their data daily. In the event of 'accidental termination', customers would be able to retrieve their data as of the last backup, i.e. the backup on the day before.
(b) Monthly backup – At the end of each month, the data on the backup server shall be archived to external storage and stored away off-site for a period of 1 year.

Can I sign up for eShop Builder when I have Web Builder?

Yes. You can upgrade your Web Builder to become eShop Builder. Please contact us for further assistance.

What type of reports does eShop Builder provide?

eShop Builder provides transaction reports with a define time period for you. Status reports that can be generated include:

  • Items in the cart
  • Check out items
  • Payment received
  • Processing payment
  • Delivery Report
  • Completed Transaction
  • Cancelled Transaction

What if the transacted amount does not tally with the payment gateway of choice?

For any transaction related issue, please check with your selected payment gateway provider. Singtel will not be able to advise on any issue relating to your transactions.

Does eShop Builder come with Control Panel?

Yes. eShop Builder comes with a control panel or dashboard where the user can control the settings such as the web counter, Search box and more.

Are Linux hosting, FTP, PHP and Mysql supported by eShop Builder?

No. The customer would not be able to access the OS/ database directly. The system/ server is hosted on Linux OS and is making use of the MYSQL database to store all the information entered in the CMS.

What happens if customer terminates the eShop Builder service before the contractual period ends?

To terminate the service, customer will need to inform us at least 30 days in advance. An early termination fee will be imposed and is calculated based on the number of remaining months of the contract period multiplied by the subscription rate that customer is paying for eShop Builder. Customer would need to retrieve and backup all the current data from eShop Builder before requesting for termination. The data will be removed on the termination date.

What happens if customer relocates his/her current office premise?

If customer relocates to another office premise, the service remains active. Please login to update the details of the new premise.

Still have questions? Ask our helpdesk

Resources

Technical support

Have a question about this app? Our dedicated technical team is here to help..

Contact helpdesk

Tutorials & guides

  • User Guide (PDF)
View all tutorials and guides

Articles & case studies

Get the latest tips on using this app, read customers' success stories and more.

Learn more

Contact us

Enquire online

Submit an enquiry


Call 1606

If you are overseas, call us at +65 6221 1606

Our operating hours are:
Mon – Fri: 8am to 7pm; Sat: 8am to 6pm; (Closed on Sun & Public Holidays)

Step 1: Hold for English or Press 1 for Mandarin;
Step 2: Press 2 for Technical Assistance;
Step 3: Press 5 for Singtel myBusiness & SaaS Apps

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CommonTown Pte Ltd

CommonTown Pte Ltd was established in 1999. The team at CommonTown has been actively engaged in providing innovating web experiences for our clients.

CommonTown has built up its name in developing web solutions ranging from Web Builder, Digital Repositories, Learning & Training Management System and other web technology related products.

CommonTown's provides a robust Web Content Management System (CMS) that powers websites of all sizes for schools, government agencies, healthcare institutions and enterprises. Through our partnership with Singtel, our CMS and e-Commerce solution has reached out to many organisations who want their online business front to be efficient and up-to-date.

Our CMS is centred on its intuitive in-context editing interfaces, with the system focusing on its user-friendliness by enabling surfing and controlling of content changes concurrently with ease. 

CommonTown's web-based applications have benefited its clients by providing them with unmatched reliable online operations at affordable prices - doing more with less.

You can contact us through the following:


  • Call us: 1800-BUY-SaaS (1800-289-7227)
    (Mon-Fri: 9:00 am – 5:00 pm)
  • Email us: buysaas@singtel.com
  • Visit us: Singtel shop Comcentre
    (31 Exeter Road, Comcentre Business Counter, Singapore 239833)
    For visit to the Singtel shop Comcentre, please present the following documents in order to transact on behalf of your Business/Company:
    • Company Business Profile (must be within the month of application)
    • Letter of Authorisation for the Bearer (under Company letterhead)
    • Original Bearer's documents: NRIC or Employment Pass/ Staff Pass (together with photo identification, e.g. Passport)

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Choose your offer

Basic Pack

S$72.76/mth

Inclusive of GST

1 user licence

Offer includes:
  • 2GB diskspace
  • Supports up to 100 product listing with 20 variables per product
  • Multiple payment gateways
  • View stock availability
  • Supports multi currencies
Buy now

Contact us

Have questions about this app? Send us a message and we will get in touch with you.

All fields marked * are required.

8 + 12 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.

Need immediate help? Call our customer service team at 1606.

Our operating hours are:
Mon – Fri: 8am to 7pm; Sat: 8am to 6pm; (Closed on Sun & Public Holidays)

Step 1: Hold for English or Press 1 for Mandarin;
Step 2: Press 2 for Technical Assistance;
Step 3: Press 5 for Singtel myBusiness & SaaS Apps

Contact us

Thank you for submitting your message. We will get back to you within 3 business days.


Contact me

If you would like to speak with a sales representative about this app, do send us a message and we will get in touch shortly.

All fields marked * are required.

1 + 1 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.

Alternatively, you can call us at 1606.

Our operating hours are:
Mon – Fri: 8am to 7pm;
Sat: 8am to 6pm;
(Closed on Sun & Public Holidays)

Step 1: Hold for English or Press 1 for Mandarin;
Step 2: Press 2 for Technical Assistance;
Step 3: Press 5 for Singtel myBusiness & SaaS Apps

View all apps Back to top
About Singtel myBusiness

Singtel myBusiness is the largest one-stop portal and Software-as-a-Service (SaaS) marketplace for Small and Medium Enterprises in Singapore. It focuses on simplifying SME's ICT adoption journey, facilitating online collaboration and helps to deliver business advantages through SaaS productivity solutions, business and technology insights, aggregating opportunities for SMEs to find business tenders, and exclusive deals on office equipment supplies and services.

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