Features
- DocuSign meets and exceeds the most rigorous security standards for data privacy protection through industry certification it has received. It is the first electronic signature provider to be ISO 27001-certified and SSAE 16-certified (SOC 1 and SOC 2).
- Multi-level authentication allows you to pre-set access code to increase the security protection of the document, on top of the default email notification for recipient to prove his or her identity.
- DocuSign supports documents of almost any file type including Microsoft Office applications – Word, Excel and PowerPoint.
- DocuSign will automatically digitalize the file to pdf, saving time preparing your documents for signing.
- Reduce document preparation time by creating templates for standard document with any of the supported file types.
DocuSign can be used for across many industries and business functions within an organisation. Here are some examples:
1. DocuSign for Financial Services
Staying agile and competitive is key for financial institutions, and DocuSign eliminates outdated paperwork processes by enabling you and your customers to complete transactions faster digitally.
“By adding integration with DocuSign, we are able to further enhance the account opening process. Enabling electronic signatures in a digital, straight-through-processing system, we can replace manual pen-and-paper signing, faxing and overnight shipping with a one-click process.” – John Patullo, TD Ameritrade Institutional.
Sign important documents anytime, anywhere
Clients can now access documents easily from their mobile devices, making signing and approving an easy and seamless experience.
Simplify processes, expedite results
Reduce time spent on opening new accounts and approve loans faster with DocuSign. This allows your staffs to focus on getting new business.
2. DocuSign for Healthcare
DocuSign allows healthcare providers to focus on improving patient’s experience, while reducing the time spent on processing paperwork. With information at your fingertips, you can address your patient’s needs faster and more effectively.
“DocuSign is so easy to use. The hiring paperwork process was long and cumbersome, and took days on end, but now it’s simple. Now candidates are turning documents around usually the same day.” – Talent Acquisition Manager, Leading Healthcare Provider.
Quicker access to information
Patients can now save time filling up forms before consultation from their mobile device or computer with DocuSign. This not only allows physicians to access to the most updated information, but also enhance the patient experience.
3. DocuSign for Insurance
Time is of essence in the insurance industry, and DocuSign ensures that closing business deals is now quick and seamless with automated workflow process.
“The time savings from DocuSign is significant and substantial. I can’t imagine our business without DocuSign.” – Jeff Arnold, President, RightSure Insurance.
Drive business revenue
Cumbersome paper process might increase the time to close the deal, thus affecting sales revenue. With DocuSign, documents are completed in minutes, and returned error-free, allowing businesses to focus more on sales and less on tracking documents.
Reduce errors and omissions
With DocuSign electronic signatures, data can be captured and verified at point-of-signature, and retained into the system for downstream use.
Increased convenience for clients to sign anytime, anywhere
DocuSign’s cloud-based, mobile-enabled technology provides your clients with an easier, faster and more convenient way to sign documents no matter where they are.
Benefits

Secure and Safe
- Documents are protected with the highest bank-grade security.
- Zero maintenance downtime.

Improve immediate ROI
- Increased productivity with average 95% faster turnaround time for document completion.
- Save time and cost with a digitalised workflow.

Ease of adoption
- Integrate with your internal systems to achieve full automation through open API.
- Pre-built integration with popular services, such as Microsoft, Google, Salesforce and SAP.
No upfront hardware investment
Automatic software updates
Pay only what you need
Access anytime, anywhere
Dedicated helpdesk support
One IT administrator dashboard
One login to multiple apps
One single bill
Pricing
The pricing for DocuSign varies according to your business needs. All offers for this app include 12-month, 24-month or 36-month contract.
Contact us for a one-to-one consultation now.
Payment methods
Singtel business billing account
You can pay for the app's monthly subscription using your Singtel business billing account.
If you do not have a Singtel business billing account, you can contact us to get an account.
Frequently asked questions
Electronic signatures, or better known as eSignatures, are a broad category of methods used for electronically signing a document. Electronic signatures are legally binding under The Electronic Transactions Act in Singapore.
DocuSign follows industry-leading best practices to secure your data and transactions. Each electronic signature is unique, documentable, encrypted and tamper-evident. DocuSign ensures the confidentiality of all transactions and maintains a comprehensive audit trail of signing events.
With DocuSign, recipients of a document can access documents on an Internet-enabled device (e.g. mobile phone, tablet or PC). Simple instructions are provided to guide the recipients through the signing process, even adopting an electronic signature. Upon completion, the recipients will save the signed document.
You can use DocuSign to sign virtually any type of document: .doc, .docx, .pdf, .xls, .xlsx, .txt, and more. DocuSign works with your documents, and is integrated into many of the tools and business systems you already use, including salesforce.com, Microsoft Office 365 (including Microsoft Outlook, Word, and SharePoint), Box.com, Dropbox, Google Apps, Google Drive, Microsoft Dynamics CRM, Microsoft OneDrive, NetSuite, SugarCRM. DocuSign is also available for iOS, Android, and Windows devices.
It is recommended for document size to be 5 MB and the maximum size allowed is 25 MB per document. There is no limit for the cumulative file size of all documents.
There is no limit to the number of documents you can attach to an envelope.
Still have questions? Ask our helpdesk
Resources

Technical support
Have a question about this app? Our dedicated technical team is here to help.
Contact helpdesk
Articles & case studies
- 6 simple steps to creating a paperless office
- Want to reduce cost and increase security? Use e-signatures
- How companies can benefit from digitising workflows
- How e-signatures help businesses increase cash flow and efficiency
- Are small business customers ready for e-signatures?
Contact us
Enquire online
Call 1606
If you are overseas, call us at +65 6221 1606
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