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  2. » Enterprise
  3. » Business Backup Suite

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Business Backup Suite

Partner: Acronis

Most enterprises are familiar with using tapes and disks to backup their data, but in the event of a system failure, they are unable to recover their data immediately leading to unplanned downtime. According to a study done by IDC, 86% of the enterprises in Singapore estimate that downtime can cost at least $20,000 per hour or more, which have a significant impact on business continuity. 

Singtel Business Backup Suite is a backup and disaster recovery solution that delivers complete data protection on your physical workstation and servers, managed by a single, easy-to-use console. The solution is powered by Acronis, an award-winning company of the Data Center Solutions (DCS) Award for best Cloud Storage Product of the Year 2016, and it is trusted by over 500,000 businesses in over 145 countries. 

Business Backup Suite allows you to:

  • Deploy and manage backup service easily and quickly with zero lead time.
  • Supports any OS System, any file system and any storage location.
  • Stored in SSAE 16 and MTCS-Singapore certified Tier IV designed data centre hosted in Singapore. 
  • Buy now

 

$96.30/month :

(U.P: $107)

  • 10 workstations
  • 1 server
  • 1TB storage
Jump to a section
  • Features
  • Benefits
  • Pricing
  • FAQ
  • Resources

Features

Expand all

Centralised management of local and offsite cloud backup

  • Self-serve using a web-based management console.

  • Manage backup status and history display via a single, easy-to-use dashboard.

     

Top in class security protection with certified encryption and data center facilities

  • 2048-bit SSL management channel encryption.
  • Government-approved AES-256 data encryption for data access, storage and transfer.
  • Hosted in SSAE-16 SOC-1 Type 1 and MTCS-Singapore certified data centre located in Singapore

Immediate restoration of backups

  • Fast recovery of data by restoring single file, disk or system.

  • Recover a complete system to bare metal (hard disk) or just selected files and folders.

  • Disassociate your backups from hardware dependencies while retaining all system data.

  • Restore files, configurations, applications or an entire system to a new hardware quickly without any technical knowledge.

End-to-end data protection

  • Reduce production server loads with backup disk-to-disk-to-cloud staging support.
  • Recovery of any platform from cloud.

Built for scalability

  • Manage groups and policies for every department to continuously track your data protection strategy.
  • Set role-based access for every user to enhance data security.

Benefits

Reduced total cost of ownership
  • Eliminate the complexity, costs, and resources required to manage an on-premise solution.

  • Eliminate the costs associated with backup disks and tapes. 

Quick to deploy
  • Step by step process to start backing up your data quickly.

  • Provides quick recovery for business continuity. 

Secure and updated
  • Protect any data, any system with one complete service.

  • Eliminate the need to install updates because you are always using the latest release with cloud software.

More benefits of using Singtel SaaS apps
  • No upfront hardware investment

  • Automatic software updates

  • Pay only what you need

  • Access anytime, anywhere

  • Dedicated helpdesk support

  • One IT administrator dashboard

  • One login to multiple apps

  • One single bill

Pricing

Basic Pack

S$96.30/month

(U.P: $107)

Inclusive of GST

Offer includes:
Backup for:
  • 10 workstations
  • 1 physical server
  • 1TB disk storage

 

Free setup (worth $53.50) for new signups.

Add-ons

10 workstations, 1 server & 1TB disk storage S$107
5 workstations S$53.50
1 server S$32.10
500GB disk storage S$53.50

Payment methods

Singtel business billing account

You can pay for the app's monthly subscription using your Singtel business billing account.

If you do not have a Singtel business billing account, you can contact us to get an account.

Learn more about payment methods

Frequently asked questions

Expand all

How much cloud backup storage do I require?

A good gauge will be 1.5 times of your current disk usage. For example, if your server disk usage is 300GB, it is recommended to subscribe for 450GB. By default, when you setup a backup policy, it will backup your data for the last 7 days, 1 copy per week for 4 weeks and 1 copy per month for 6 months.

How many licenses do I require?

It depends on the number of computers that you would like to backup. Our basic pack comes with 10 workstation and 1 server license.

When I upgrade in the future, where will my existing data be?

Once you upgrade, all existing backup policy and data will still be retained and there will only be software limits changes.

How secure will my Data be?

Your data is always yours.

How safe will my Data be?

Business Backup Suite data centers are Tier-IV designed 
Business Backup Suite data centers are equipped with UPS and backup diesel-generators. They are designed to ensure constant power availability for up to 48 hours to sustain an undefined power outage. In addition, there are redundant HVAC, network and UPSs. The Tier-IV data centers do not interrupt availability for any planned activity, and can sustain at least one worst-case scenario unplanned event with no critical impact. With 99.995% availability, Tier-IV is the highest availability level for any data center in the world.

Business Backup Suite Data Centers are SSAE-16 certified
SSAE 16 is a framework for a data center organization to have an outside entity examine their internal controls. Compliance sensitive companies often require SSAE 16 certification, which include publicly traded enterprises, financial firms, and healthcare organizations.

Your backups are safe on reliable Business Backup Suite Storage 
Your data is safe on state-of-the-art Acronis software-defined storage, running Acronis’ patented implementation of Reed-Solomon data chunk distribution, coupled with outstanding redundancy and error correction. 

Still have questions? Ask our helpdesk

Resources

Technical support

Have a question about this app? Our dedicated technical team is here to help.

Contact our helpdesk

Tutorials & guides

  • Administrator: Getting Started

Articles & case studies

  • How can technology help small businesses save money and drive growth
  • How to Protect Your Business from Ransomware Attacks
  • SME's guide to cyber security and data protection
  • Which is better - Cloud or On-Premise Backup
  • A guide to cyber security threats for SMEs
  • What should you do after your business has been attacked by cyber criminals?
  • The true cost of lost data to SMEs
Learn more

Contact us

Enquire online

Submit an enquiry


Call 1606

If you are overseas, call us at +65 6221 1606

Our operating hours are:
Mon – Fri: 8am to 7pm; Sat: 8am to 6pm; (Closed on Sun & Public Holidays)

Step 1: Hold for English or Press 1 for Mandarin;
Step 2: Press 2 for Technical Assistance;
Step 3: Press 5 for Singtel myBusiness & SaaS Apps

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Acronis

Acronis sets the standard for hybrid cloud data protection through its backup, disaster recovery, and secure file sync and share solutions. Powered by the Acronis AnyData Engine and set apart by its image technology, Acronis delivers easy, complete and affordable data protection of all files, applications and operating systems across any environment—virtual, physical, cloud and mobile.

Founded in 2003, Acronis protects the data of over 5 million consumers and 500,000 businesses in over 145 countries. With more than 100 patents, Acronis products have been named best product of the year, and cover a range of features, including migration, cloning and replication. Today, Acronis solutions are available worldwide through a global network of service providers, distributors and cloud resellers.

You can contact us through the following:


  • Call us: 1800-BUY-SaaS (1800-289-7227)
    (Mon-Fri: 9:00 am – 5:00 pm)
  • Email us: buysaas@singtel.com
  • Visit us: Singtel shop Comcentre
    (31 Exeter Road, Comcentre Business Counter, Singapore 239833)
    For visit to the Singtel shop Comcentre, please present the following documents in order to transact on behalf of your Business/Company:
    • Company Business Profile (must be within the month of application)
    • Letter of Authorisation for the Bearer (under Company letterhead)
    • Original Bearer's documents: NRIC or Employment Pass/ Staff Pass (together with photo identification, e.g. Passport)

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Choose your offer

Basic Pack

S$96.30/month

(U.P: $107)

Inclusive of GST

Offer includes:
Backup for:
  • 10 workstations
  • 1 physical server
  • 1TB disk storage

 

Free setup (worth $53.50) for new signups.

Contact us

Have questions about this app? Send us a message and we will get in touch with you.

All fields marked * are required.

3 + 3 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.

Need immediate help? Call our customer service team at 1606.

Our operating hours are:
Mon – Fri: 8am to 7pm; Sat: 8am to 6pm; (Closed on Sun & Public Holidays)

Step 1: Hold for English or Press 1 for Mandarin;
Step 2: Press 2 for Technical Assistance;
Step 3: Press 5 for Singtel myBusiness & SaaS Apps

Contact us

Thank you for submitting your message. We will get back to you within 3 business days.


Contact me

If you would like to speak with a sales representative about this app, do send us a message and we will get in touch shortly.

All fields marked * are required.

3 + 12 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.

Alternatively, you can call us at 1606.

Our operating hours are:
Mon – Fri: 8am to 7pm;
Sat: 8am to 6pm;
(Closed on Sun & Public Holidays)

Step 1: Hold for English or Press 1 for Mandarin;
Step 2: Press 2 for Technical Assistance;
Step 3: Press 5 for Singtel myBusiness & SaaS Apps

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About Singtel myBusiness

Singtel myBusiness is the largest one-stop portal and Software-as-a-Service (SaaS) marketplace for Small and Medium Enterprises in Singapore. It focuses on simplifying SME's ICT adoption journey, facilitating online collaboration and helps to deliver business advantages through SaaS productivity solutions.

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